Foundever Operating 401(k) plan

Foundever Operating Corporation, Nashville, TN. EIN 16-1364816. Annual reports 2009–2025. Also filed as Sitel Operating Corporation.

Foundever Operating Corporation has one active retirement plan on file, the Foundever Operating Corporation 401(k) Plan, with 9,887 participants and $117 million in assets in 2025. Principal has been its recordkeeper since 2009. No traditional pension plan appears in Foundever Operating's filings since 2009.

Active plans: 1
Participants: 9,887
Plan assets: $117 million
401(k) recordkeeper: Principal
Plans on file: 1
Industry: Business services

The plan

Foundever Operating Corporation 401(k) Plan

401(k)Active

Active. The plan filed its annual report for the 2025 plan year.

Plan number: 001Employer EIN 16-1364816
Participants (2025): 9,887
Net assets (2025): $117 million
Recordkeeper: Principal2009–2025
Plan administrator: Foundever Operating Corporation
1600 Division ST, Ste 680
Nashville, TN 37203
(615) 301-7100As filed for 2025
In effect since: October 1, 1992

Earlier sponsor: Sitel Operating Corporation (2009–2021).

Earlier plan names: Sitel 401(k) Plan; Acticall Sitel Group 401(k) Plan.

Year by year, 2009 to 2025

Plan year	Participants	Net assets	Recordkeeper
2025	9,887	$117 million	Principal
2024	10,574	$106 million	Principal
2023	12,323	$104 million	Principal
2022	15,721	$35.2 million	Principal
2021	7,178	$41.3 million	Principal
2020	11,473	$35.9 million	Principal
2019	7,974	$32.3 million	Principal
2018	17,931	$26.8 million	Principal
2017	13,788	$28.5 million	Principal
2016	26,900	$25.0 million	Principal
2015	25,983	$21.6 million	Principal
2014	16,895	$21.8 million	Principal
2013	1,005	$22.7 million	Principal
2012	976	$19.4 million	Principal
2011	917	$18.0 million	Principal
2010	728	$19.6 million	Principal
2009	22,984	$20.1 million	Principal

If you had money in one of these plans

Call Principal (principal.com), which runs the Foundever Operating Corporation 401(k) Plan. With your Social Security number and the plan name, it can tell you whether you still have a balance and, if not, where it went.
Or call the plan administrator listed on the plan below ((615) 301-7100). That number was filed for 2025; ask for the benefits or retirement plan office.
Still stuck? The Department of Labor's benefits advisers help for free: askebsa.dol.gov or 1-866-444-3272. Never pay anyone to find your own money.

What these numbers are

They come from the Form 5500 annual reports each plan files with the Department of Labor, as the plan filed them. A plan year is usually a calendar year.
Participants counts everyone in the plan at year end: current employees, former employees who still have a balance or a pension coming, and retirees or beneficiaries being paid.
The recordkeeper is the service provider whose Schedule C entry says it keeps the plan's records. Small plans do not file Schedule C, so some plans show none.
We cannot see anyone's account. Only the plan or its recordkeeper can tell you your balance.

Sources: U.S. Department of Labor, Form 5500 datasets and PBGC trusteed plans. How we read them.

The plan

Foundever Operating Corporation 401(k) Plan

If you had money in one of these plans

What these numbers are

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