United Call Center Solutions 401(k) plan

United Call Center Solutions, LLC, Dallas, TX. EIN 83-2018520. Annual reports 2019–2024.

United Call Center Solutions, LLC has one active retirement plan on file, the United Call Center Solutions, LLC 401(k) Plan, with 1,727 participants and $6.9 million in assets in 2024. Empower has been its recordkeeper since 2019. No traditional pension plan appears in United Call Center Solutions's filings since 2019.

Active plans: 1
Participants: 1,727
Plan assets: $6.9 million
401(k) recordkeeper: Empower
Plans on file: 1
Industry: Business services

The plan

United Call Center Solutions, LLC 401(k) Plan

401(k)Active

Active. The plan filed its annual report for the 2024 plan year.

Plan number: 001Employer EIN 83-2018520
Participants (2024): 1,727
Net assets (2024): $6.9 million
Recordkeeper: Empower2019–2024
Plan administrator: United Call Center Solutions, LLC
3824 Cedar Springs RD #801-1678
Dallas, TX 75219
(224) 795-5145As filed for 2024
In effect since: March 15, 2019

Year by year, 2019 to 2024

Plan year	Participants	Net assets	Recordkeeper
2024	1,727	$6.9 million	Empower
2023	6,080	$6.2 million	Empower
2022	5,634	$4.6 million	Empower
2021	6,682	$5.0 million	Empower
2020	6,127	$3.8 million	Empower
2019	7,570	$2.8 million	Empower

If you had money in one of these plans

Call Empower (empower.com), which runs the United Call Center Solutions, LLC 401(k) Plan. With your Social Security number and the plan name, it can tell you whether you still have a balance and, if not, where it went.
Or call the plan administrator listed on the plan below ((224) 795-5145). That number was filed for 2024; ask for the benefits or retirement plan office.
Still stuck? The Department of Labor's benefits advisers help for free: askebsa.dol.gov or 1-866-444-3272. Never pay anyone to find your own money.

What these numbers are

They come from the Form 5500 annual reports each plan files with the Department of Labor, as the plan filed them. A plan year is usually a calendar year.
Participants counts everyone in the plan at year end: current employees, former employees who still have a balance or a pension coming, and retirees or beneficiaries being paid.
The recordkeeper is the service provider whose Schedule C entry says it keeps the plan's records. Small plans do not file Schedule C, so some plans show none.
We cannot see anyone's account. Only the plan or its recordkeeper can tell you your balance.

Sources: U.S. Department of Labor, Form 5500 datasets and PBGC trusteed plans. How we read them.

The plan

United Call Center Solutions, LLC 401(k) Plan

If you had money in one of these plans

What these numbers are

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