Voya Services 401(k) and pension plans

Voya Services Company, Atlanta, GA. EIN 52-1317217. Annual reports 2009–2025. Also filed as ING North America Insurance Corporation.

Voya Services Company has 2 active retirement plans on file. The largest is the Voya 401(k) Savings Plan, with 13,552 participants and $3.1 billion in assets in 2025. Voya has been its recordkeeper since 2023.

Active plans: 2
Participants: 35,628
Plan assets: $4.8 billion
401(k) recordkeeper: Voya
Plans on file: 2
Industry: Finance and insurance

All 2 plans

Active plans first

Voya 401(k) Savings Plan

401(k)Active

Active. The plan filed its annual report for the 2025 plan year.

Plan number: 002Employer EIN 52-1317217
Participants (2025): 13,552
Net assets (2025): $3.1 billion
Recordkeeper: Voya2023–2025
Plan administrator: Voya Services Company
5780 Powers Ferry Road Northwest
Atlanta, GA 30327
(800) 555-1899As filed for 2025
In effect since: January 1, 2001

Earlier sponsor: ING North America Insurance Corporation (2009–2013).

Earlier plan names: ING Americas Savings Plan and Esop.

Year by year, 2009 to 2025

Plan year	Participants	Net assets	Recordkeeper
2025	13,552	$3.1 billion	Voya
2024	13,599	$2.7 billion	Voya
2023	13,257	$2.3 billion	Voya
2022	11,895	$2.0 billion	not listed
2021	11,511	$2.4 billion	not listed
2020	11,696	$2.2 billion	not listed
2019	11,630	$1.9 billion	not listed
2018	11,619	$1.6 billion	not listed
2017	11,752	$1.8 billion	not listed
2016	12,052	$1.5 billion	not listed
2015	12,343	$1.4 billion	not listed
2014	12,143	$1.4 billion	not listed
2013	12,588	$1.4 billion	not listed
2012	13,094	$1.2 billion	not listed
2011	13,988	$1.1 billion	not listed
2010	14,322	$1.1 billion	not listed
2009	14,899	$995 million	not listed

Voya Retirement Plan

Cash balance pensionActive

Active. The plan filed its annual report for the 2024 plan year.

Plan number: 001Employer EIN 52-1317217
Participants (2024): 22,076
Net assets (2024): $1.8 billion
Administered by: AlightEarlier: Aon (2014), Alight (2011–2012)
Plan administrator: Voya Financial Pension Committee
5780 Powers Ferry Road North West
Atlanta, GA 30327
(800) 555-1899As filed for 2024
In effect since: January 1, 1937

Plans merged into this one: Benefitfocus. Com, Inc. 401(k) Profit Sharing Plan (2023).

Earlier sponsor: ING North America Insurance Corporation (2009–2013).

Earlier plan names: ING Americas Retirement Plan.

Year by year, 2009 to 2024

Plan year	Participants	Net assets	Recordkeeper
2024	22,076	$1.8 billion	Alight
2023	21,016	$1.8 billion	not listed
2022	21,048	$1.8 billion	not listed
2021	20,644	$2.3 billion	not listed
2020	20,595	$2.3 billion	not listed
2019	20,399	$2.0 billion	not listed
2018	20,163	$1.6 billion	not listed
2017	20,035	$1.8 billion	not listed
2016	19,933	$1.5 billion	not listed
2015	19,783	$1.4 billion	not listed
2014	23,857	$1.7 billion	Aon
2013	23,750	$1.6 billion	not listed
2012	23,540	$1.4 billion	Alight
2011	21,835	$1.2 billion	Alight
2010	17,876	$987 million	not listed
2009	23,202	$877 million	not listed

If you had money in one of these plans

Call Voya (voya.com), which runs the Voya 401(k) Savings Plan. With your Social Security number and the plan name, it can tell you whether you still have a balance and, if not, where it went.
Or call the plan administrator listed on the plan below ((800) 555-1899). That number was filed for 2025; ask for the benefits or retirement plan office.
Still stuck? The Department of Labor's benefits advisers help for free: askebsa.dol.gov or 1-866-444-3272. Never pay anyone to find your own money.

What these numbers are

They come from the Form 5500 annual reports each plan files with the Department of Labor, as the plan filed them. A plan year is usually a calendar year.
Participants counts everyone in the plan at year end: current employees, former employees who still have a balance or a pension coming, and retirees or beneficiaries being paid.
The recordkeeper is the service provider whose Schedule C entry says it keeps the plan's records. Small plans do not file Schedule C, so some plans show none.
We cannot see anyone's account. Only the plan or its recordkeeper can tell you your balance.

Sources: U.S. Department of Labor, Form 5500 datasets and PBGC trusteed plans. How we read them.

All 2 plans

Voya 401(k) Savings Plan

Voya Retirement Plan

If you had money in one of these plans

What these numbers are

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