Expert Global Solutions 401(k) and retirement plans

Expert Global Solutions, Inc., Amherst, NY. EIN 02-0786880. Annual reports 2009–2016. Also filed as Apac Customer Services, Inc.; Nco Financial Systems.

Expert Global Solutions, Inc. has no active retirement plan on file. Its last annual report was for 2016. Its Egs 401(k) Retirement Plan was merged into Tsi 401(k) Retirement Savings Plan in 2016. No traditional pension plan appears in Expert Global Solutions's filings since 2009.

Active plans: 0
Plans on file: 2
Industry: Finance and insurance

All 2 plans

Active plans first

Egs 401(k) Retirement Plan

401(k)Merged

Merged. In 2016 its assets moved to the Tsi 401(k) Retirement Savings Plan, sponsored by Transworld Systems Inc. (EIN 94-1728881, plan 001). Accounts moved with them, so that plan is the one to contact.

Plan number: 001Employer EIN 02-0786880
Participants (2015): 16,198
Net assets (2015): $75.2 million
Recordkeeper: Merrill2009–2016
Plan administrator: Expert Global Solutions, Inc.
130 John Muir Drive, Suite 106
Amherst, NY 14228
(800) 517-9533As filed for 2016
In effect since: January 1, 1989

Plans merged into this one: Apac Customer Services, Inc. 401(k) Retirement Plan (2013).

Earlier sponsor: Nco Financial Systems (2009–2012).

Earlier plan names: Nco Group 401(k) Retirement Plan.

Year by year, 2009 to 2016

Plan year	Participants	Net assets	Recordkeeper
2016	0	$0	Merrill
2015	16,198	$75.2 million	Merrill
2014	16,242	$121 million	Merrill
2013	18,023	$129 million	Merrill
2012	10,719	$97.0 million	Merrill
2011	11,671	$94.9 million	Merrill
2010	11,423	$100 million	Merrill
2009	12,730	$93.5 million	Merrill

Apac Customer Services, Inc. 401(k) Retirement Plan

401(k)Merged

Merged. In 2013 its assets moved to the Nco Group 401(k) Retirement Plan, sponsored by Expert Global Solutions, Inc. (EIN 23-1670927, plan 001). Accounts moved with them, so that plan is the one to contact.

Plan number: 002Employer EIN 02-0786880
Participants (2012): 7,788
Net assets (2012): $17.2 million
Recordkeeper: Transamerica2009–2013
Plan administrator: Expert Global Solutions, Inc.
150 Crosspoint Parkway
Getzville, NY 14068
(800) 227-4000As filed for 2013
In effect since: October 1, 1995

Earlier sponsor: Apac Customer Services, Inc. (2009–2012).

Year by year, 2009 to 2013

Plan year	Participants	Net assets	Recordkeeper
2013	0	$0	Transamerica
2012	7,788	$17.2 million	Transamerica
2011	5,758	$15.2 million	Transamerica
2010	7,255	$15.0 million	Transamerica
2009	6,339	$12.8 million	Transamerica

If you had money in one of these plans

If your plan was merged, your account moved with it. Follow the link on the plan to the plan it went into, and contact that one.
Still stuck? The Department of Labor's benefits advisers help for free: askebsa.dol.gov or 1-866-444-3272. Never pay anyone to find your own money.

What these numbers are

They come from the Form 5500 annual reports each plan files with the Department of Labor, as the plan filed them. A plan year is usually a calendar year.
Participants counts everyone in the plan at year end: current employees, former employees who still have a balance or a pension coming, and retirees or beneficiaries being paid.
The recordkeeper is the service provider whose Schedule C entry says it keeps the plan's records. Small plans do not file Schedule C, so some plans show none.
We cannot see anyone's account. Only the plan or its recordkeeper can tell you your balance.

Sources: U.S. Department of Labor, Form 5500 datasets and PBGC trusteed plans. How we read them.

All 2 plans

Egs 401(k) Retirement Plan

Apac Customer Services, Inc. 401(k) Retirement Plan

If you had money in one of these plans

What these numbers are

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