Proservice Pacific 401(k) and retirement plans

Proservice Pacific, LLC (Proservice Hawaii), Honolulu, HI. EIN 61-1582293. Annual reports 2009–2024. Also filed as Pro Service Hawaii, BDC; Proservice Pacific LLC; Proservice Pacific, LLC; Institute for Human Services, Inc.

Proservice Pacific, LLC (Proservice Hawaii) has one active retirement plan on file, the Proservice Hawaii 401(k) Plan, with 18,512 participants and $413 million in assets in 2024. Transamerica has been its recordkeeper since 2009. No traditional pension plan appears in Proservice Pacific's filings since 2009.

Active plans: 1
Participants: 18,512
Plan assets: $413 million
401(k) recordkeeper: Transamerica
Plans on file: 3
Industry: Business services

All 3 plans

Active plans first

Proservice Hawaii 401(k) Plan

401(k)Active

Active. The plan filed its annual report for the 2024 plan year.

Plan number: 333Employer EIN 61-1582293
Participants (2024): 18,512
Net assets (2024): $413 million
Recordkeeper: Transamerica2009–2024
Plan administrator: Proservice Pacific, LLC (Proservice Hawaii)
6600 Kalanianaole Hwy, Suite 200
Honolulu, HI 96825
(808) 394-8878As filed for 2024
In effect since: January 1, 1996

Plans merged into this one: Institute for Human Services Inc 401K Plan (2024).

Earlier sponsor: Pro Service Hawaii, BDC (2009–2011).

Earlier plan names: Pro Service Hawaii 401(k) Plan.

Year by year, 2009 to 2024

Plan year	Participants	Net assets	Recordkeeper
2024	18,512	$413 million	Transamerica
2023	16,288	$304 million	Transamerica
2022	14,577	$232 million	Transamerica
2021	11,044	$242 million	Transamerica
2020	10,282	$194 million	Transamerica
2019	9,989	$151 million	Transamerica
2018	11,556	$114 million	Transamerica
2017	7,219	$101 million	Transamerica
2016	5,955	$72.5 million	Transamerica
2015	3,724	$61.3 million	Transamerica
2014	3,211	$48.3 million	Transamerica
2013	3,442	$37.6 million	Transamerica
2012	2,840	$28.0 million	Transamerica
2011	2,540	$21.5 million	Transamerica
2010	2,018	$18.8 million	Transamerica
2009	1,645	$12.9 million	Transamerica

Institute for Human Services Inc 401K Plan

401(k)Merged

Merged. In 2024 its assets moved to the Pro Service Hawaii 401K, sponsored by Proservice Pacific, LLC (Proservice Hawaii) (EIN 61-1582293, plan 333). Accounts moved with them, so that plan is the one to contact.

Plan number: 001Employer EIN 61-1582293
Participants (2023): 197
Net assets (2023): $2.1 million
Recordkeeper: ADP2018–2024
Plan administrator: Institute for Human Services, in
546 Kaaahi Street
Honolulu, HI 96817
(808) 447-2909As filed for 2024
In effect since: July 1, 2002

Earlier sponsor: Institute for Human Services, Inc. (2009–2014).

Earlier plan names: Institute for Human Services, Inc. 401(k) Profit Sharing Plan.

Year by year, 2009 to 2024

Plan year	Participants	Net assets	Recordkeeper
2024	0	$0	ADP
2023	197	$2.1 million	ADP
2022	183	$1.8 million	ADP
2021	191	$1.9 million	ADP
2020	170	$1.5 million	ADP
2019	165	$1.4 million	ADP
2018	137	$1.1 million	ADP
2017	124	$1.1 million	not listed
2016	112	$918,989	not listed
2015	102	$770,494	not listed
2014	109	$740,465	not listed
2013	107	$662,873	not listed
2012	89	$539,827	not listed
2011	102	$511,049	not listed
2010	119	$563,752	not listed
2009	114	$420,229	not listed

Hawaii Human Resources, Inc. 401(k) Plan

401(k)Merged

Merged. In 2017 its assets moved to the Propark, Inc. 401(k) Plan (EIN 99-0196340, plan 001). Accounts moved with them, so that plan is the one to contact.

Plan number: 002Employer EIN 61-1582293
Participants (2016): 1,247
Net assets (2016): $7.3 million
Recordkeeper: Transamerica2016–2017
Plan administrator: Proservice Pacific, LLC
6600 Kalanianaole Higway, Suite 200
Honolulu, HI 96825
(808) 725-6917As filed for 2017
In effect since: January 1, 2011

Year by year, 2016 to 2017

Plan year	Participants	Net assets	Recordkeeper
2017	0	$0	Transamerica
2016	1,247	$7.3 million	Transamerica

If you had money in one of these plans

Call Transamerica (transamerica.com), which runs the Proservice Hawaii 401(k) Plan. With your Social Security number and the plan name, it can tell you whether you still have a balance and, if not, where it went.
Or call the plan administrator listed on the plan below ((808) 394-8878). That number was filed for 2024; ask for the benefits or retirement plan office.
If your plan was merged, your account moved with it. Follow the link on the plan to the plan it went into, and contact that one.
Still stuck? The Department of Labor's benefits advisers help for free: askebsa.dol.gov or 1-866-444-3272. Never pay anyone to find your own money.

What these numbers are

They come from the Form 5500 annual reports each plan files with the Department of Labor, as the plan filed them. A plan year is usually a calendar year.
Participants counts everyone in the plan at year end: current employees, former employees who still have a balance or a pension coming, and retirees or beneficiaries being paid.
The recordkeeper is the service provider whose Schedule C entry says it keeps the plan's records. Small plans do not file Schedule C, so some plans show none.
We cannot see anyone's account. Only the plan or its recordkeeper can tell you your balance.

Sources: U.S. Department of Labor, Form 5500 datasets and PBGC trusteed plans. How we read them.